2024 Generative AI in Professional Services

We explore how professionals perceive the use of generative AI in their workplace, to what level they are integrating it into their processes, and perceptions of the future of work in an environment where Gen-AI has made its presence felt.

2024 Generative AI in Professional Services

Since its debut in late 2022, platforms like ChatGPT and advancements like GPT-4 have demonstrated disruptive potential, enabling the rapid creation of high-quality content with heightened accuracy. While adoption isn't yet widespread, more than half of professionals believe they should use GenAI in their daily work - and they’re already planning for the specialized tools to create this reality.

In this report, we explore how these professionals perceive the use of generative AI in their workplace, how and to what level they are using and integrating it into their processes, and perceptions of the future of work in an environment in which generative AI has made its presence felt.

Related Event
Public Sector Innovation Show - Manitoba
Communities
Data & Analytics
Digital Government & CX
Region
Canada Canada

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Author avatar
Maxime Simard Client Director, Thomson Reuters