projected Attendees per City
inspiring speakers
Event partnerS
Charting the Path to Excellence – Inspiring Change – Shaping the Future
Operational excellence is the cornerstone of success in today’s dynamic public sector landscape. It is the art of streamlining processes, harnessing technology, fostering innovation, and embracing resilience—all while prioritizing citizen satisfaction. This conference is your gateway to explore the transformative power of operational excellence in government operations.
In our pursuit of excellence, we turn challenges into opportunities. Discover innovative solutions that drive efficiency, reduce costs, and enhance service quality. Dive into data-driven insights that empower informed decision-making and improve transparency. Explore strategies to cultivate a culture of continuous improvement, strengthen resilience, and chart a course to a future-ready government.
Join us for a day of immersive learning, networking, and inspiration. Engage with thought leaders, connect with peers, and gain actionable insights that can redefine your approach to government operations. Together, we’ll unlock new possibilities, inspire change, and shape the future of government operations. Be a part of the conversation!
Who Should Attend
Chiefs | Directors | Heads | Managers of
Operations
Compliance Business Improvement
Finance & Procurement
Corporate & Shared Services
Transformation
Contract Management
Supplier Management
Supply Chain
Benefits of Attending
Strategic Insights:
Gain valuable insights from industry experts and government leaders on how to achieve operational excellence, navigate digital transformation, and build a resilient public sector.
Innovative Solutions:
Explore the latest technologies and innovative solutions driving efficiency and effectiveness in
government operations. Discover practical approaches to achieving more with limited resources.
Networking Opportunities:
Connect with peers, policymakers, and thought leaders in the public sector. Share experiences, best
practices, and establish valuable professional connections.
What Government Attendees Had To Say
“The roundtables were good – lots of information that was shared that makes you think how you can apply this to your own work.”
Government of Canada
“Excellent. Very relevant challenges
to the public sector.”
University of British Columbia
A Sneak Peek of Our Speakers
Dr. Flolet Loney-Burnett
Assistant Deputy Minister, Enterprise Business Services Division
Ministry of Public and Business Service Delivery
Andrea McKinney
Chief Corporate Services, Technology, and Innovation Officer
WSIB Ontario
Alena Thouin
Chief Operating Officer
Ontario Financing Authority
Olga Bakonyi
Head, Digital Enterprise Engagement Practice
Government of Ontario
Kalyan Chakravarthy
Chief Information Officer
Electrical Safety Authority
Melissa Djurakov
Assistant Deputy Minister, Oversight and Agency Governance
Ministry of Transportation
Marco Palermo
Deputy Chief Technology Officer
City of Toronto
Sylvain Souligny
Director General, Human Resources
Services Canada
Gail Mitchell
Assistant Deputy Minister, Departmental Programs and Operations
Women and Gender Equality
Sankaran Krishnaraj
Director General, Service and Program Excellence Directorate, Programs Branch
Agriculture and AgriFood Canada
Jamie Light
Director, IT Operations, Information Management and Technology Directorate
Treasury Board of Canada Secretariat
Wissam Moussa
Director Technology
Canadian Digital Service
Cayle Oberwarth
Chief Information Officer, Director General Operations, Strategic Joint Staff
Department of National Defence
Shawn Winter
Partner
PiiComm
Discussing the Most Current Topics
#Operational Excellence
#Government Efficiency
#AI & IoT
#Continuous Improvement
#Data-Driven Decision Making
#Process Optimization
#Resilience and Preparedness
#Service Delivery
Registration
LIVE PRESENTATIONS
Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gain unique perspectives
NETWORKING
An opportunity to engage with your peers from across the state in dedicated networking sessions, interactive roundtable discussions and meal breaks
TECHNOLOGY SOLUTIONS
Hear from leading solutions providers in the government space as they explore key technologies to improve citizen services
ON-DEMAND
Receive on-demand access to session content on the complimentary Public Sector Network social learning platform
Event Partners
Nintex
Complete, connected, convenient. AI-powered process automation. Learn More
Automation, Business & Digital Transformation, Contract Management, Digital Signatures, Document Management
Enterprise
Appian
Appian accelerates your business by designing, automating and optimising critical processes, from start to finish. Learn More
AI/ML, Automation, Business & Digital Transformation, Community & Stakeholder Engagement Software, Digital Government & CX, Enterprise Software , Information Technology & Services, Low code/No code, Software, Software Development
Enterprise, Medium
SAP
SAP solutions offer the broadest suite of integrated, modular enterprise software capabilities to help you optimize your end-to-end processes. Learn More
Business & Digital Transformation, Cloud & Computing, Data Science & Artificial Intelligence Services, Enterprise Software , Government Administration, Human Resources/Personnel, Innovation, Low code/No code, Payroll, Procurement
Enterprise
Boost your presence
The Operational Excellence Showcase 2024 gives you direct access to every senior stakeholder looking to advance their customer experience strategy. presents you with a prime opportunity for top-quality lead generation, face-to-face meetings with buyers, and the chance to sky-rocket your marketing conversion metrics in time.