499

registrations IN 2023

25

inspiring speakers

25

engaging partners

2

dedicated streams

What’s In Store for 2024

With trust being a prerequisite for progress, humanizing government, making the right decisions, and meeting citizen expectations by providing a service that is intuitive, engaging, and easy to use are critical if the NSW Government is to enter 2025 with confidence.

To regain and retain trust, innovating to keep up with emerging citizen
demands is a necessity. But innovating in the face of the most significant
barrier to continuous innovation – budget constraints and competing priorities

The 7th Annual Public Sector ‘Innovate NSW’ Showcase aims to help guide and facilitate this significant, ongoing undertaking – bringing together 400+ NSW government leaders and influencers to converge and collaborate on what has worked best to date.

View Agenda

20 + Inspiring Speakers

Hear from and network with the industry’s most senior NSW government decision makers in data, digital, ICT, and people strategies that are pioneering the advancement of the Australian innovation agenda 2024 and beyond.

A Chance to Get Out of the Office

Join 300+ of your peers set to come through the doors of the showcase. Kick up your heels and strike up a conversation – who knows where it may take you?

An Immersive Show Floor

The exhibition floor will showcase bleeding edge technology providers that provide solutions for your most pressing challenges. Pop down in the networking breaks and explore the expo.

Deep Dive Into Two Dedicated Streams

Digital & CX

The Digital and CX stream explores the next frontier of citizen services – CX and digital services that inspire true public trust and engagement.

Data, AI & Emerging Tech

The Data, AI & Emerging Tech stream showcases turbo charging transformation and innovation, whilst accelerating the analytics agenda.

What Your Peers Had To Say

“The speakers were very inspiring. We have great leaders in the Public Service and I enjoyed seeing them collaborate and present as one.”

Department of Communities and Justice

“It was a valuable to hear that others are facing similar challenges but at the same time we share similar pathways forward.”

Parliament of NSW

“Great event to share and learn new innovation happening in public sector.”

Department of Customer Service

Sneak Peek at the 2024 Speaker Panel

Susan Pearce
Secretary
NSW Health

Joann Wilkie,
Deputy Secretary, Economic Strategy and Productivity

NSW Treasury

Ruth Owen,
Deputy Secretary, Strategic Implementation Group

NSW Premier’s Department

Sarah Cruickshank

Deputy Secretary, Customer, Delivery and Transformation

NSW Department of Customer Service

Kathrina Lo

Commissioner

NSW Public Service Commission

David Cavanagh

Group CIO

Transport for NSW

Michael Rodriguez

24 HourEconomy Commissioner

Investment NSW

Mandy Young,

Deputy Secretary, Chief Operation Officer

NSW Department of Customer Service

Discussing the Most Current Topics

#Transformation

#Data & Analytics

#Innovation

#Technology

#OPEX

#Citizen Service

#Digital & CX

#NextPhase

View Agenda

Registration

LIVE PRESENTATIONS

Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gain unique perspectives

NETWORKING

An opportunity to engage with your peers from across the state in dedicated networking sessions, interactive roundtable discussions and meal breaks

TECHNOLOGY SOLUTIONS

Hear from leading solutions providers in the government space as they explore key technologies to improve citizen services

ON-DEMAND

Receive on-demand access to session content on the complimentary Public Sector Network social learning platform

Reserve Your Complimentary Pass Here

Location

Doltone House Jones Bay Wharf

Doltone House Jones Bay Wharf is a unique heritage venue situated on a restored finger wharf on the foreshore of Sydney Harbour’s Pyrmont. A spectacular decking area offers outstanding views of the Harbour Bridge, city skyline and Darling Harbour.

Good range of NSW public sector people talking to a wide range of existing digital transformation projects and what the future holds.

Department of Communities and Justice