Public Sector Network » Insights

Cyber Security & Risk Management

Can Governments Reverse the Damage to Citizens' Post-Pandemic Loss of Trust?

Globally trust in government is at all-time lows, but by acknowledging that there is in fact an issue, government can begin reframing the narrative. It is clear that public trust is crucial for government as it forms the foundation of a healthy democratic society. Trust in government fosters social cohesion, stability, and effective governance. So read on to discover the approach to regain citizen trust with two essential elements.

Can Governments Reverse the Damage to Citizens' Post-Pandemic Loss of Trust?

People & Culture

Championing Change through Corporate Social Responsibility

Companies throughout the world have prioritised Corporate Social Responsibility (CSR) in recent years, aiming to make a good impact on society and the environment. B Corp accreditation, a globally recognised …

Championing Change through Corporate Social Responsibility

Digital Government & CX

6 Public Sector Trends Ramping Up Service Delivery in 2024

In a digital age where convenience is king, governments are stepping up to the challenge, revolutionizing service delivery to meet the needs of a rapidly evolving society. So let’s dive into the 6 biggest digital government service design trends, plus we'll see how global government innovation leaders are already harnessing these trends to drive superior citizen outcomes.

6 Public Sector Trends Ramping Up Service Delivery in 2024

Operational & Process Excellence

Partner Content

How can Enterprise Service Management Unify the Flow of Work For ALL and ANY Teams?

Forrester recently named Atlassian's Jira Service Management a Leader in The Forrester Wave™ for Enterprise Service Management (ESM). As we know, service management teams today encompass beyond just IT help desk – for both internal and external facing support – and we have seen an increase in all teams employing the processes and platforms that are typical of an IT help desk. Here at Area9, we’ve been working with Legal, Procurement, Contract Management and HR Teams to configure Jira Service Management (JSM) to help them deliver exceptional service to all of their stakeholders. How does JSM exactly do that?

How can Enterprise Service Management Unify the Flow of Work For ALL and ANY Teams?

People & Culture

In Conversation: Strategies to Accelerate Women's Opportunities in the Workplace

In recent years the narrative around International Women’s Day has changed though, with some arguing that it’s become ‘corporatised’ and ‘performative’ as to lose all meaning. Which is why in this week's episode of the Public Sector Podcast we've chosen to focus on the tangible – the strategies and transformations doing their part to drive action and change for women in the workforce.

In Conversation: Strategies to Accelerate Women's Opportunities in the Workplace

Technology & Transformation

Adapting and Thriving: Navigating Digital Transformation for a Future-Ready Workforce

Public Sector Innovation Show - Federal - Canada

In this Government Keynote session, we hear insight from Daphnée Nostrome, Director, Channel Strategy, Office of Chief Client Officer, Canadian Digital Service on the impact of digital transformation on workforce dynamics and the importance of adaptability, strategies for enhancing resilience and fostering a culture of continuous learning and how to align team efforts with innovative initiatives to drive sustainable progress and success.

Adapting and Thriving: Navigating Digital Transformation for a Future-Ready Workforce

Technology & Transformation

EmpowerED: Embracing Diversity for a Thriving Public Sector Workforce

Public Sector Innovation Show - Federal - Canada

In this Government Keynote session, we hear insights from Raman Srivastava, Vice President, Human Resources Branch, Canadian Food Inspection Agency on how to fostedr inclusive culture, strategies to unlock the full potential of your diverse workforce, harnessing unique perspectives and talents for greater success and he explores how embracing diversity and inclusion can lead to adaptability and resilience in the ever-evolving public sector landscape.

EmpowerED: Embracing Diversity for a Thriving Public Sector Workforce

Technology & Transformation

Yesterday’s Technology Won’t Create the Workforce of Tomorrow

Public Sector Innovation Show - Federal - Canada

In this Welcome from Track Chair session, we hear insights from Kyle Thomas, Global Industry Leader for Public Sector Regulatory Agencies, Appian on the public sector workforce and how technology can play a role in retaining top talent. He reveals three key areas of talent retention and how AI and automation play a role in each: Selection & Retention - help cast wider net and source candidates from broader pool, AI scans CVs for qualification Speed & Security - help candidates see where they are in the hiring process with updates, draft emails and send responses, keeps candidates details and …

Yesterday’s Technology Won’t Create the Workforce of Tomorrow

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