eXpected registrations IN 2024
inspiring speakers
CASE STUDIES
Steering Committee
Gillian Gardiner,
Executive Director, Operations, Innovation
Department of Environment, Science and Innovation, QLD
AJ Karliner,
Chief Procurement Officer,
Victoria Police
Sheetal Kapoor,
Chief Financial Officer,
Victorian Ombudsman
Prashant Bakshi,
Chief Customer Officer,
New Zealand Qualifications Authority
Angie Shafei,
Dean of Business,
Flinders University, SA
Linda Sperring,
Executive Director, Service Delivery,
Department of Energy, Mines, Industry Regulation and Safety, WA
James Mowat,
Sector Engagement,
Land Information New Zealand
What’s In Store for 2024
As the public sector adapts to evolving demands and economic fluctuations, Government Agencies must prioritise operational excellence.
This entails pinpointing inefficiencies and seizing opportunities to reduce costs, manage risks, and boost efficiency. It’s crucial to uphold top-notch service standards to meet the expectations of citizens.
The Operational Excellence Roadshow 2024 aims to align people, processes, policies, and technology for operational effectiveness, citizen satisfaction, and sustainable value.
Priorities include clear vision, process innovation, collaborative governance, data-driven decisions, and digital transformation. By emphasising citizen-centricity and operational excellence, the ANZ Government can elevate public service quality.
Key People You’ll Meet
Chiefs, Heads, Directors, Seniors, Executives, and Managers involved in:
Operations
Finance
Corporate Services
Procurement
Transformation
Change Management
Process Improvement
Service Delivery
2024 Speaker Panel
Jane Allison,
Chief Advisor Transformation & Enablers,
Te Whatu Ora
Jan Sheppard,
Chief Data and Analytics Officer,
Environmental Science Research
Gavin Pearce,
Director of Risk & Compliance,
Reserve Bank of New Zealand
Fiona Hewitt,
Deputy Chief Executive – Transformation, Strategy, People and Resources,
Statistics New Zealand
James Mowat,
Leader Sector Engagement,
Land Information New Zealand
Duncan Lucas, Executive Director, Finance and Procurement,
Transport for NSW
Jo Holden,
Service Transformation & General Manager, Bathurst Health Service,
Western NSW Local Health District
Mandy Young,
Deputy Secretary, Chief Operating Officer,
NSW Customer Service
Marina van der Walt,
Deputy Secretary, Financial Management and Services,
NSW Treasury
Matthew Nicholls,
Director, Strategic Business Advisory & Finance,
Department of Regional NSW
Paul Hesford,
Deputy Chief Financial Officer,
Department of Transport and Main Roads
Gillian Gardiner,
Executive Director, Operations & Innovation,
Department of Environment, Science and Innovation
James Smith,
Director, Court Technology Services,
Department of Justice and Attorney-General [pending final approval]
Nicole Blackett,
Director, Program Design and Insights, Innovation Division,
Department of Environment, Science and Innovation
Sheetal Kapoor,
Chief Financial Officer,
Victorian Ombudsman
Christine Tipton,
Chief Operating Officer,
Sustainability Victoria
Michael Deichsel,
Director, Business Integration and Improvement, People and Business Services,
Department of Transport and Planning
AJ Karliner,
Chief Procurement Officer,
Victoria Police
Zane Zhao,
Assistant Secretary, Digital Security and Operations,
Department of Workplace and Relations
Karlie Brand,
A/Head of Taskforce,
Department of the Prime Minister and Cabinet
Laura Gray,
Director, Workforce Planning and Strategy,
Department of Employment and Workplace Relations
Gillian Gardiner,
Executive Director, Operations and Innovation,
Department of Environment, Science and Innovation
Fiona Hewitt,
Deputy Chief Executive – Transformation, Strategy, People and Resources,
Statistics New Zealand
Christine Tipton,
Chief Operating Officer, Sustainability Victoria
Dr Shikha Sharma,
Director of Business Improvement Technology & Chief Information Officer,
Department of Human Services
Michael Deichsel,
Director, Business Integration and Improvement, People and Business Services,
Department of Transport and Planning
Peter Worthington-Eyre,
Chief Data Officer, Executive Director, Office for Data Analytics,
Department of the Premier and Cabinet
Lori Hocking,
Executive Director, Education Transformation,
The University of Adelaide
Dr Shikha Sharma,
Director, Business Improvement Technology & Chief Information Officer,
Department of Human Services
Angie Shafei,
Dean of Business, Director (MBA, MHA),
Flinders University
Luke Toop,
Deputy Director, Strategy & Architecture,
Department of the Premier and Cabinet
Benefits of Attending
Explore emerging technologies
Maximise automation, AI, and digital tools for operational progress, ensuring adaptability and future-proofing strategies
Enhance process optimisation
Streamline operations for efficiency, accuracy, and cost reduction, fostering innovation and minimising waste
Foster collaboration
Break down silos to promote seamless communication and coordination across departments, enhancing organisational cohesion and effectiveness
Empower your workforce
Invest in people and change management to cultivate a skilled and motivated team capable of driving successful transformation initiatives
What Your Peers Had To Say
Content, location, and session facilitation were
excellent. Interesting listening to the subject matter from expert speakers.
Australian Taxation Office
The opening from the chair was interesting, and the firsthand case studies by the panel members at the end of the session.
Department of Child, Youth Justice, and Multicultural Affairs
Very useful, has raised questions for me internally, and has increased my awareness of risks being owned and shared.
Te Ara Ahunga Ora Retirement Commission
Discussing the Most Current Topics
#Operational Excellence
#Business Improvement
#Automation
#Improving Workflow
#Operational Advancement
Process Innovation
#OPEX Culture & Curation
#Leveraging Technology
2024 Event Partners
Appian
Appian accelerates your business by designing, automating and optimising critical processes, from start to finish. Learn More
AI/ML, Automation, Business & Digital Transformation, Community & Stakeholder Engagement Software, Digital Government & CX, Enterprise Software , Information Technology & Services, Low code/No code, Software, Software Development
Enterprise, Medium
Datacom
We work with our government customers to help them navigate IT challenges and find opportunities to make a difference in the lives of their customers. Learn More
Advisory, Cloud & Computing, Digital Government & CX, Enterprise & IT Solution Architecture, Managed Services
Enterprise
Pega
Pega is a powerful enterprise platform that unlocks business-transforming outcomes with real-time optimisation. Learn More
Automation, Low code/No code, Software Development
Enterprise
Automation, Business & Digital Transformation, Contract Management, Digital Signatures, Document Management
Enterprise
Basware Pty Ltd
Basware is the only procure-to-pay and e-invoicing solution provider that empowers businesses with 100 spend visibility through 100 data capture. Our cloud-based technology enables organisations to fully manage their spend, mitigate financial risk and reduce the cost of operations via… Learn More
Automation, Enterprise Software , Expense Management, Financial Management, Procurement
Enterprise
Iron Mountain Government Solutions
Iron Mountain Government Solutions offers scalable records management, intelligent digitization, and asset lifecycle management solutions for the public sector. Elevate the power of your work. Learn More
AI/ML, Asset Management, Business & Digital Transformation, Cloud & Computing, Data Centres, Data Management, Data Privacy & Governance, Document Management, Professional Services
Enterprise
Boost your presence
Join us this August for the return of our Annual Operational Excellence Roadshow, where public sector leaders from seven key locations across ANZ converge to align people, processes, policies, and technology, to drive operational effectiveness, and increase service standards for citizens.
By sponsoring this event, you’ll have a unique chance to showcase your offering to VIP speakers senior decision-makers, and influencers from the government, in an intimate setting.
Great opportunity to improve brand awareness. Some really good content and quite diverse giving a fresh perspective on process transformation.
– Mainline Solutions
Interested In Learning More?
